Privacy Policy

Last updated: October 7, 2026

About us

IT Advantage provides business technology services in Orange County and Los Angeles. This policy explains how we handle information collected through itadvantage.net.

For privacy questions or requests, contact:

IT Advantage
4081 E La Palma Ave, Suite B
Anaheim, CA 92807
Email: support@itadvantage.net
Phone: (714) 517-7447

Contact inquiries

When you use our contact form, we collect your name, email address, message, and any company name or phone number you provide. We use this information to respond to your inquiry and discuss requested services.

Please do not submit passwords, payment-card details, or other sensitive information through the form.

Our website does not offer public comments, visitor accounts, or visitor file uploads.

Email delivery and logs

We use Mailgun to deliver contact-form inquiries to our business email account. Mailgun processes the addresses and message contents needed to deliver these emails.

FluentSMTP records outgoing emails on our website. These logs may contain contact details, message contents, delivery status, and technical information. We use them to investigate delivery problems.

Information about Mailgun is available in its privacy policy.

Security information

Our hosting and security tools, including All-In-One Security (AIOS), may record IP addresses, browser information, requested pages, access times, and login attempts. We use this information to operate the website, investigate errors, prevent spam, and protect against unauthorized access.

Cookies and website performance

WordPress uses cookies for authorized administrators, including cookies that maintain login sessions and preferences.

We use WP-Optimize to maintain website performance and compress images. Images selected for compression are processed on external servers, and the optimized copies are stored on our website. These images may contain embedded metadata.

You can control cookies through your browser settings. Blocking cookies may affect features that depend on them.

Service providers and backups

Information is processed by providers supporting our website hosting, email delivery, and business email services.

We use UpdraftPlus to store website backups on our hosting server and retain the two most recent backups. Backups may contain security records and email logs.

We may disclose information when required by law or when necessary to investigate abuse or protect our systems.

Retention

We retain contact inquiries and website email logs for no longer than one year. Records that become part of a customer relationship may be retained separately when needed to provide services or meet accounting or legal obligations.

Security and server records are retained according to our operational needs and configured retention settings.

Copies of deleted information may remain in the two retained website backups until those backups are replaced.

External websites

Our website links to services such as maps, social networks, and remote support. When you follow an external link, that service’s privacy practices apply.

Privacy requests

Contact support@itadvantage.net to request access to, correction of, or deletion of personal information we hold about you. We may need to verify your identity before responding.

We respond in accordance with applicable law. Some records may need to be retained for legal, accounting, or security purposes.

Changes to this policy

We may update this policy when our website or information-handling practices change. The latest version and updated date will appear on this page.